Privacy Policy

Last updated: March 3, 2026

1. Introduction

RealEstatePost ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our AI-powered video generation platform.

2. Information We Collect

We collect information from you in several ways:

Information You Provide:

  • Account information (email address, password, name)
  • Billing information (payment method, billing address)
  • Property data (property details, coordinates, characteristics)
  • Communication information (messages, support tickets)

Information Collected Automatically:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system, device ID)
  • Usage information (features used, time spent, interaction patterns)
  • Location data (general geographic location based on IP)

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our Service
  • To process your transactions and send related information
  • To send transactional and promotional emails
  • To generate your video content using AI
  • To monitor and analyze trends and usage
  • To detect and prevent fraudulent transactions
  • To improve and personalize your experience
  • To comply with legal obligations

4. Data Storage and Security

We store your data using industry-standard security measures, including encryption both in transit (HTTPS/TLS) and at rest. Your data is stored on secure servers maintained by Supabase and other trusted service providers.

While we implement comprehensive security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information, though we make reasonable efforts to protect it.

Property data and generated videos are retained for as long as necessary to provide our Service and comply with legal requirements. You may request deletion of your account and associated data by contacting support.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

  • Essential Cookies: Necessary for authentication and security
  • Functional Cookies: Remember your preferences and settings
  • Analytical Cookies: Help us understand how users interact with our Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain portions of our Service.

6. Third-Party Services

We use third-party service providers to assist us in providing and analyzing our Service:

  • Supabase: Database and authentication services
  • Paddle: Payment processing
  • Analytics Providers: Usage and performance analytics

These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, privacy, safety, or property
  • With service providers who assist us in operating our Service

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Opt-Out: Opt out of promotional communications

To exercise any of these rights, contact us at privacy@realestate post.com. We will respond to your request within 30 days as required by applicable law.

9. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law or for legitimate business purposes. Generated videos and property data associated with your account will be deleted upon request.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will immediately delete such information and terminate the child's account. Parents or guardians who believe their child has provided us with information should contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy. Your continued use of our Service after such modifications constitutes your acknowledgment of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

RealEstatePost Privacy Team

Email: privacy@realestate post.com

Website: www.realestate post.com